Opening order minimum is $300.00.
Re-order minimum is $150.00.
All items are subject to minimum order quantity requirements.
Delivery may vary depending on item availability. We not ship substitute items without customer approval.
We ONLY accept Visa and Master Card.
We will process credit cards for billing at time of shipment, not at time of ordering.
Customers may request Net-30 terms once annual purchases reach $2,500. No terms will be granted in first year.
No customer will receive terms without completing, signing and returning the FTG credit application.
Delinquent Net 30 accounts may have their terms revoked.
In the event you have a claim for a damage or shortage, you must report within seven (7) days of receipt of the merchandise.
All Returns must have a return authorization (Please call Customer Service prior to returning).
Pack any returns in proper shipping cartons with adequate packing materials to avoid damages during return shipment.
In many cases we may request a photo of damages to determine whether an item is required to be returned. This also provides our quality control department a means to monitor best packing/shipping practices.